Account Manager

Careers•Cincinnati, OH

20h•Onsite

About The Position

Spa LLC., a TRG Company and subsidiary of Schwarz Partners, currently has an exciting opportunity available for an Account Manager in Milford, OH. The Account Manager is responsible for developing and maintaining favorable relationships with new and existing clients in order to increase revenue and to ensure that organizational goods or services consistently meet client needs. This position works towards the achievement of overall client satisfaction, revenue generation and long-term account goals in line with company vision and values. At The Royal Group, we are committed to our employees. We strive to foster a culture built on growth, values and teamwork. Your hard work and dedication pay off. At TRG we pride ourselves on leading our industry in both employee and customer experience. Our culture and values are the core of our continued success. We strive to always exceed expectations and continuously improve to meet all commitments. We strive to grow our business with the same integrity and ingenuity we use to deliver our products, with sustainability and sales lift for our clients. We continually seek the best people combined with the most innovative software, machinery and technology the industry has to offer. The Royal Group’s mission is to provide value-added solutions to the most demanding customers.

Requirements

Working knowledge of Microsoft Office applications; Word, Excel, PowerPoint and Outlook.
Comfortable relating to all levels of management and diversity of personalities.
Excellent customer service skills
Excellent communication skills both verbally and in writing.
Ability to prioritize own wide ranging work-load and work independently.
Advanced attention to detail.
Ability to maintain the highest levels of confidentiality regarding business and staff information.

Responsibilities

Develop relationships with customers and learn their business needs.
Ensure materials are provided to post products on retailer’s website including product images and descriptions.
Provide quotes for potential projects.
Enter Purchase Orders to order components for customer projects; email or fax to vendors.
Ensures inventory is ordered and in place to meet consumer demand.
Work with retail buyers on accounting related items as needed.
Gain access to partner business portals as needed, become expert on usage.
Determine the products that the customer is most likely to purchase.
Place ship orders for completed projects, send project updates for projects in progress.
Manager special projects with retailer and supplier partners including displays, product stickering, specialized return processes, etc.
Enter SPA part numbers for supplied and SPA purchased components.
Enter Bill of Materials and detailed assembly instructions in SPA FG part numbers.
Make the Receiving Department aware of incoming components.
Enter work orders for Assembly projects.
Enter Serial Label Work Orders and License Label Work Orders.
Provide industry expertise to partners, as well as usage of SPA business portal (Lighthouse).
Work with SPA legal to provide and negotiate contracts as needed.
Additional duties as assigned.

Benefits

52 weeks per year of job stability and opportunities for growth and career development!
Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!)
Paid holidays and vacation time!
Unlimited opportunities for growth, training and career advancement!
A respectful, empowering, team-oriented and employee-friendly environment!
SPA Inc. truly values our employees as our greatest asset; and we strive to support both you and your family at work and in life!

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