Account Manager

McKinstry • Portland, OR

3d • Onsite

About The Position

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through: renewables and energy services, engineering and design, construction and facility services. To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? We are looking for an Account Manager to join our Service Oregon division in Portland, OR. This person will achieve client retention and renewal through delivery of quality, value, relationship building/maintenance and delivering upon client’s business objectives.

Requirements

• Minimum 3 years of experience in account management.
• Intermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus.
• Bachelor’s degree in business, engineering, construction, management, business administration or related field required. This knowledge may be gained through 4 years applicable work experience in construction or facilities management companies.
• Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role

Nice To Haves

• Building Owners and Managers Association (BOMA) certification or designation preferred.

Responsibilities

• Ensure client objectives and issues are dealt with in a thoughtful and effective manner, informing the Strategic Account Manager or Operations Manager of any problems that may arise.
• Ensure KPI’s are reached, that achievement is communicated and our goals evolve with the client.
• Develop and maintain personal relationships with key client stakeholders.
• Coordinate overall product/project delivery schedule, client deliverables and cross department deliverables.
• Collaborate with Business Development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services within assigned client base.
• Other duties as assigned.

Benefits

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums
• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• “Building Good” paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level