Account Manager SMB-Business Sales- Queensbury, New York

Military Spouse Corporate Career Network•Queensbury, NY
•Onsite

About The Position

The Account Manager drives sales, increases service revenue, and manages relationships for small and midsize business accounts in the 1–19 employee segment. The role develops new business and grows existing accounts by identifying customers’ business challenges and recommending tailored technology solutions. It involves prospecting, qualifying leads, meeting sales targets, retaining and growing the customer base, and building relationships with key decision makers. The Account Manager presents multi-product solutions, including integrated software offerings such as Cloud, Security, ISP, VoIP, and Google platforms, and tracks progress using sales force automation tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Employees travel within their assigned sales territory, with expected travel of up to approximately 50% of the time. The position is scheduled for 40 hours per week and offers base pay plus target individual-based commission, with potential to earn beyond compensation plans through the commission program and sales incentives. The listed annual salary range is $33,500–$59,000, varying by location, skills, experience, and performance.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.
  • Ability to explain complex technology in terms that help customers understand how it addresses business problems.
  • Self-motivation, initiative, and ability to close deals.
  • Integrity and ability to work collaboratively with a team.

Nice To Haves

  • Associate’s or bachelor’s degree, related certifications, or college coursework.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong in-person and virtual presentation skills.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about business solutions and build relationships with key decision makers.
  • Present and create multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Track and report sales progress using sales force automation tools.
  • Travel within the assigned geographic sales territory and attend occasional in-person training and meetings at a Verizon location.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Commission program with unlimited earning opportunity and sales incentives.
  • Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless calling plans.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, with additional vacation as service grows.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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