Operations: Account Manager

Coastal Wave Recruiting•San Francisco, CA

About The Position

Our client, a fast-growing AI marketplace, is seeking Account Managers to help build and scale a world-class portfolio of recruiting partners. This is a highly entrepreneurial, cross-functional role for someone who thrives in fast-moving environments and enjoys working directly with business owners. As an Account Manager on the supply side of the marketplace, you'll act as a trusted advisor to recruiting firm leaders—helping them optimize platform usage, improve daily operations, and unlock new opportunities for revenue growth and performance. You'll work closely with top agencies to design scalable systems, improve liquidity across the marketplace, and influence both operational strategy and product direction. This role is ideal for someone who wants real ownership, deep exposure to marketplace dynamics, and the opportunity to help shape how a category-defining AI platform scales.

Requirements

2–8 years of experience in account management, customer success, revenue operations, or startup operations roles
Proven experience working closely with customers and owning revenue execution
Background in customer-facing, post-sales, or operational roles within high-growth startups (Series A to pre-IPO)
Experience owning a revenue number (not purely support or retention-focused)
Strong operator mindset with the ability to diagnose problems and implement scalable solutions
Experience at a high-performing, well-regarded organization with a strong execution culture
Exceptional academic or professional track record (top university, strong GPA, or equivalent signal of excellence)
Has done something meaningfully impressive, rare, or unconventional that demonstrates ambition and originality

Responsibilities

Own high-impact relationships: Serve as a strategic advisor to top recruiting firms, guiding growth strategy, execution, and operational excellence
Scale the supply engine: Identify bottlenecks across onboarding, engagement, and retention, and design systems that help partners perform at a higher level
Run marketplace experiments: Test and iterate on incentives, workflows, and automations that improve marketplace liquidity and outcomes
Bridge operations and product: Translate real-world partner insights into internal tools, processes, and product improvements
Drive revenue: Own and execute against revenue targets tied to partner performance—not just retention