Account Manager

USA DeBusk • Beaumont, TX

6d • Onsite

About The Position

The Account Manager will be accountable for overseeing all crew members on local job sites. The Account Manager is responsible for proactively managing and retaining relationships with new and existing customers, promoting all service lines performed by USA Debusk LLC (USAD). The Account Manager will ensure work scope is performed safely and completed in a satisfactory manner in accordance with USAD and customer standards.

Requirements

• High School Diploma and a minimum of 3 years’ experience in a supervisory role in a related industry, experience in sales a plus
• Interpersonal communication, written and oral presentation skills
• Professional presentation, is confident in ability to promote service lines and manage work
• Organizational skills—able to prioritize responsibilities
• Sound decision making, dependability, strong leadership and coaching skills and active listening skills, team, and interpersonal skills
• Microsoft Office Suites computer skills
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives

Responsibilities

• Follow and promote USAD Safety Standards.
• Establish, develop, and maintain relationships with local customers at plant level.
• Oversee and mentor crew leaders and members, work a flexible schedule, extended work hours associated with overnight and extended travel.
• Must be willing to work in industrial environments and adverse weather conditions.
• Present, promote and sell all service lines to existing prospective customers.
• Visit customer sites on a regular basis which will require a significant amount of travel.
• Ensure purchase orders are acquired before work begins.
• Verify work tickets are complete and coincide with purchase orders.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback, follow-up with management on any employee, client, or work issues.
• Knowledge of the local industry, safety, and compliance regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED