Account Manger

Brand Addition • St. Louis, MO

1d

About The Position

The Account Manager will be responsible for owning overall account strategy, ensuring client objectives are understood and delivered. This role involves leading client communications, meetings, presentations, and business reviews, as well as proactively identifying opportunities to add value, improve programs, and grow account revenue. The Account Manager will also manage and resolve client issues independently. Additionally, the role requires leading projects and programs end-to-end, owning timelines, budgets, scopes, and deliverables across multiple concurrent initiatives, and ensuring projects are executed accurately, on time, and within agreed parameters. The Account Manager will also lead product strategy and item selection aligned with client goals, brand standards, and budget, oversee the development of proposals, presentations, and pitch materials, and guide the execution of webstores, redemption programs, and off-site events. This role also involves commercial and financial responsibility, including owning quotes, estimates, pricing discussions, and client approvals, monitoring budgets, inventory, margins, and financial performance, and ensuring accurate order entry, billing, reporting, and adherence to internal processes. The Account Manager will act as the central coordinator across internal teams, setting clear direction and expectations, and will support, mentor, and provide guidance to Jr. Account Managers or Account Coordinators as assigned. Finally, the role requires maintaining strong knowledge of Brand Addition systems, processes, and best practices, ensuring accurate documentation, reporting, and system updates, and representing Brand Addition professionally and consistently in all client interactions.

Requirements

• Serve as the primary point of contact for assigned clients, building trusted, long-term partnerships
• Own overall account strategy, ensuring client objectives are understood and delivered
• Lead client communications, meetings, presentations, and business reviews
• Proactively identify opportunities to add value, improve programs, and grow account revenue
• Manage and resolve client issues independently, escalating when necessary
• Lead projects and programs end-to-end—from concept and briefing through production, delivery, and post-project review
• Own timelines, budgets, scopes, and deliverables across multiple concurrent initiatives
• Ensure projects are executed accurately, on time, and within agreed parameters
• Partner closely with Creative, Merchandising, Inventory & Fulfillment, IT, Finance, and Customer Service to drive outcomes
• Lead product strategy and item selection aligned with client goals, brand standards, and budget
• Oversee development of proposals, presentations, and pitch materials
• Guide execution of webstores, redemption programs, and off-site events
• Ensure brand compliance, quality standards, and consistency across all client deliverables
• Own quotes, estimates, pricing discussions, and client approvals
• Monitor budgets, inventory, margins, and financial performance of assigned accounts
• Ensure accurate order entry, billing, reporting, and adherence to internal processes
• Contribute to forecasting and account planning efforts
• Act as the central coordinator across internal teams, setting clear direction and expectations
• Lead internal project meetings and drive accountability across stakeholders
• Provide clear briefs and feedback to creative and operational teams to ensure success
• Support, mentor, and provide guidance to Jr. Account Managers or Account Coordinators as assigned
• Review work, offer feedback, and help develop skills across project management and client communication
• Contribute to team best practices, process improvements, and knowledge sharing
• Maintain strong knowledge of Brand Addition systems, processes, and best practices
• Ensure accurate documentation, reporting, and system updates
• Represent Brand Addition professionally and consistently in all client interactions

Responsibilities

• Serve as the primary point of contact for assigned clients, building trusted, long-term partnerships
• Own overall account strategy, ensuring client objectives are understood and delivered
• Lead client communications, meetings, presentations, and business reviews
• Proactively identify opportunities to add value, improve programs, and grow account revenue
• Manage and resolve client issues independently, escalating when necessary
• Lead projects and programs end-to-end—from concept and briefing through production, delivery, and post-project review
• Own timelines, budgets, scopes, and deliverables across multiple concurrent initiatives
• Ensure projects are executed accurately, on time, and within agreed parameters
• Partner closely with Creative, Merchandising, Inventory & Fulfillment, IT, Finance, and Customer Service to drive outcomes
• Lead product strategy and item selection aligned with client goals, brand standards, and budget
• Oversee development of proposals, presentations, and pitch materials
• Guide execution of webstores, redemption programs, and off-site events
• Ensure brand compliance, quality standards, and consistency across all client deliverables
• Own quotes, estimates, pricing discussions, and client approvals
• Monitor budgets, inventory, margins, and financial performance of assigned accounts
• Ensure accurate order entry, billing, reporting, and adherence to internal processes
• Contribute to forecasting and account planning efforts
• Act as the central coordinator across internal teams, setting clear direction and expectations
• Lead internal project meetings and drive accountability across stakeholders
• Provide clear briefs and feedback to creative and operational teams to ensure success
• Support, mentor, and provide guidance to Jr. Account Managers or Account Coordinators as assigned
• Review work, offer feedback, and help develop skills across project management and client communication
• Contribute to team best practices, process improvements, and knowledge sharing
• Maintain strong knowledge of Brand Addition systems, processes, and best practices
• Ensure accurate documentation, reporting, and system updates
• Represent Brand Addition professionally and consistently in all client interactions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed