Account Manager, Employee Benefits
About The Position
Join National Insurance Services (NIS), a specialty division of Gallagher Benefits serving more than 3,000 public sector employers across 40+ states. As an Account Manager, you will build trusted client relationships, provide strategic benefits guidance, and help public entities navigate complex employee benefits programs while reducing risk and administrative challenges. You will support client retention, identify growth opportunities, and collaborate with internal teams, broker partners, and insurance carriers. You will be the primary contact for clients across Nebraska, Iowa, and South Dakota, helping them manage benefit programs and improve plan administration. Through regular client meetings and Best Practice reviews, you will identify potential risks, recommend solutions, and support long-term client success. The role offers a base salary of $65,000–$85,000 plus service- and sales-based bonus opportunities.
Requirements
- Bachelor's degree and at least 3 years of client coordination and/or claims management experience, or a high school degree and at least 8 years of client coordination and/or claims management experience.
- License required.
- Able and willing to travel approximately 25% of the time.
- Excellent verbal and written communication skills.
- Ability to quickly determine critical issues.
Nice To Haves
- HR experience, especially within the public sector.
- Experience as an insurance carrier representative with ancillary benefits experience.
- Experience as an insurance broker or account manager, particularly for candidates seeking flexibility, travel, and growth opportunities.
Responsibilities
- Manage client relationships and service needs.
- Conduct Best Practice and plan administration reviews.
- Serve as a liaison between clients, brokers, carriers, and administrators.
- Support renewals, rate reviews, and plan changes.
- Identify cross-sell opportunities.
- Perform needs analyses and gap assessments.
- Deliver benefit education and presentations.
- Explain insurance concepts and plan provisions to employers and employees.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- A collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
- Service- and sales-based bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
