Account Manager, Gov't

Grainger Businesses•Maryland Heights, MO
•$62,300 - $103,900•Hybrid

About The Position

The Account Manager maximizes revenue for a designated account package, including military bases, by growing sales within existing accounts and developing new accounts at a level consistent with or exceeding company expectations. The role focuses primarily on military customers, including Air Force bases, and involves understanding customer goals, responding to changing needs, and helping customers keep their operations running efficiently. The position is hybrid, with customer field visits four to five days per week.

Requirements

  • High school diploma or GED.
  • At least 3 years of direct outside sales experience or military experience in supply chain, inventory management, or a similar area.
  • Knowledge of sales forecasting, opportunity management, and customer planning.
  • Technological capabilities and understanding to communicate in today's business environment.
  • Ability to bring customer actions, projects, resolutions, or sales to a close.
  • Ability to articulate business drivers and understand financial and total-cost-of-ownership concepts with all levels of an organization.
  • Ability to use the sales process to uncover customer objections or concerns and determine appropriate solutions.
  • Process discipline and ability to align planning goals with a pipeline development process to grow market revenue.
  • Ability to work in the field with customers four to five days per week.

Responsibilities

  • Understand customer goals and respond to changing customer needs to help keep their operations running efficiently.
  • Use market data and available resources to respond quickly to developments in customers’ businesses.
  • Support managed inventory tasks to better understand customers, increase contacts within customer groups, and improve sales results.
  • Explain Grainger’s value proposition and provide solutions that grow profitable sales.
  • Set customer and market priorities and execute a strategic course of action to achieve sales goals.
  • Develop and implement account strategies, including regular business reviews for primarily military customers, to maximize sales.
  • Comply fully with company sales and pricing guidelines.
  • Use available resources and technical support.
  • Document, analyze, and understand the impact of customer-focused activities to improve productivity and sales within assigned accounts, including Air Force bases.

Benefits

  • Medical, dental, vision, and life insurance coverage starting on the first day of employment.
  • Six free sessions each year with a licensed therapist.
  • 18 paid time off days annually for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Tuition reimbursement.
  • Student loan refinancing.
  • Free access to financial counseling, education, and tools.
  • Maternity support programs and nursing benefits.
  • Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
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