Security Account Manager

Allied Universal•Chicago, IL

1d•$80,000 - $85,000•Onsite

About The Position

Lead with Purpose. Make an Impact. Build Something That Matters. Step into a role where leadership meets real- world impact. As an Account Manager with Allied Universal® in Chicago , you won’t just manage operations— you’ll shape the safety, performance, and success of an entire security program. This is more than a management role. It’s your chance to take ownership, lead a team that depends on you, and deliver results that clients see and feel every day. If you thrive in fast- paced environments, enjoy leading people, and want your work to truly matter— this is where you step up. What You Need to Know Location: Chicago, IL ( 60603) Salary: $ 80,000 – $ 85,000 annually + Performance Based Year-End Bonus Why Join Allied Universal? Career Growth: Opportunities to advance within a global leader in security services Impactful Work: Play a vital role in protecting people, property, and businesses Supportive Team: Work with caring professionals dedicated to safety and excellence

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
Experience in leading, developing, and retaining a dynamic team while building positive client relationships
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
Proficiency in web-based applications and computer systems, including Microsoft Office
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Nice To Haves

College degree in Business Administration or a law enforcement-related field
Law enforcement, military, and/or contract or proprietary security services, or facility management experience
American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
Previous payroll, billing, or scheduling experience
Aptitude with security systems: CCTV, access control, and badge administration
Graduate of certified public safety academy (e.g. Law Enforcement, Firefighter/Paramedic, Corrections Officer)

Responsibilities

Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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