Account Manager - Extended Care (Charlotte, NC)

Smith & Nephew•Charlotte, NC

5d•Hybrid

About The Position

The Account Manager, Extended Care is part of Smith+Nephew’s Advanced Wound Management team and sells wound-care products, including Santyl and Regranex, to nursing homes, long-term care facilities, and specialty pharmacies. The role focuses on improving patient health and well-being by educating customers about the clinical benefits of the company’s products and managing sales across an assigned territory. The Account Manager develops and executes territory plans to achieve sales goals, delivers presentations and product education to customers, and builds relationships with decision-makers and thought leaders. Field sales professionals who need access to healthcare facilities must successfully complete the company’s credentialing process, which often includes COVID-19 vaccine management.

Requirements

Bachelor’s degree or equivalent work experience.
At least 2 years of B2B, direct-selling, or medical-sales experience.
Ability to present key concepts and recommendations effectively to customers in formal and informal settings.
Strong analytical skills, including pipeline management, territory analysis, and territory management.
A track record of success with complex sales processes.
Experience selling in an environment with multiple call points and decision-makers within an account.
Successful completion of the company credentialing process for field sales professionals who need entry to healthcare facilities; this often includes COVID-19 vaccine management.

Nice To Haves

Sales experience in nursing homes or long-term care.
Experience in a professional training program, such as Challenger Selling.

Responsibilities

Develop and execute territory plans to achieve territory sales goals using sales, territory-management, and customer-relationship skills.
Educate end users on the clinical benefits of Smith+Nephew products.
Deliver sales presentations to key customers and customer groups, and conduct product lunches and dinners for identified groups.
Build and maintain strong relationships with key customers, decision-makers, and thought leaders.