Account Manager - Extended Care (Charlotte, NC)

Smith+Nephew • Charlotte, NC

6d • $80,000 - $100,000 • Hybrid

About The Position

The Account Manager, Extended Care role is part of Smith+Nephew’s Advanced Wound Management team. The position focuses on nursing homes, long-term care facilities, and specialty pharmacies, promoting products including Santyl and Regranex for wound injuries. The Account Manager develops territory plans and sales relationships, educates customers on clinical benefits, and delivers presentations and product events to achieve territory sales goals.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 2 years of B2B, direct selling, or medical sales experience; experience in nursing homes or long-term care is preferred.
• Proven ability to present key concepts and recommendations effectively in formal and informal customer settings.
• Strong analytical skills, including pipeline management, territory analysis, and territory management.
• Proven success with complex sales processes.
• Experience selling in an environment with multiple call points and decision-makers within an account.
• All field sales professionals who need access to healthcare facilities must successfully complete the credentialing process, which often includes COVID-19 vaccine management.

Nice To Haves

• Experience in nursing home or long-term care sales.
• Experience with a professional training program such as Challenger Selling.

Responsibilities

• Generate and execute territory plans to achieve sales goals using sales, territory-management, and customer-relationship skills.
• Educate end users about the clinical benefits of Smith+Nephew products.
• Deliver sales presentations to key customers and customer groups, and conduct product lunches and dinners for identified groups.
• Build and maintain strong relationships with key customers, decision-makers, and thought leaders.

Benefits

• 401(k) matching program and 401(k) Plus Program.
• Discounted stock options.
• Tuition reimbursement.
• Flexible personal/vacation time off, paid holidays, and flexible holidays.
• Paid community service day and volunteer time.
• Medical, dental, and vision coverage.
• Health Savings Account with employer contribution of $500 or more annually.
• Employee Assistance Program.
• Parental leave.
• Fertility and adoption assistance program.
• Hybrid work model for most professional roles.
• Hands-on, team-customized training and mentorship.
• Discounts on fitness clubs, travel, and other offerings.
• Sales commission and incentives based on set targets.
• Competitive bonus and wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level