Account Manager (Middle Market - West Coast)

CVS Health

3d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a dynamic and detail-oriented Account Manager to support our Account Directors in managing large (300+ employees) and complex client relationships. This role is pivotal in executing strategic initiatives, fostering strong client and broker relationships, and driving year-over-year retention and growth.

Requirements

4-6 Years of Industry Experience
Strong understanding of health plan market (Group Health Insurance)
Strong knowledge of Excel functionality for reporting and data analytics.
Proficiency in Microsoft Office, TEAMs and PowerPoint
Exceptional communication skills
20% Travel required
Bachelors Degree or equivalent work experience (HS diploma + 4 years relevant experience)

Nice To Haves

Self-funded Health plan experience
Experience working with public entities
Health & Life Insurance License
Bilingual (Spanish)

Responsibilities

Collaborate with Account Directors to implement client strategies and ensure successful outcomes.
Build and maintain strong relationships with clients and brokers to support retention and growth.
Provide expert administrative support and guidance to client constituents.
Deliver insightful reporting and analysis to inform client decisions.
Monitor market trends and identify competitive opportunities.
Maintain accurate and up-to-date client records.
Participate in and/or lead client meetings as appropriate.
Partner with internal teams (underwriting, sales, operations, analytics, etc.) to ensure client needs are met.