Account Manager - Liquid Waste

GFL Environmental•Grand Rapids, MI

About The Position

The Liquid Waste Account Manager is a key member of GFL’s Business Development team, responsible for growing sales and preserving market share by promoting liquid waste services to industrial and business clients in an assigned territory. The role identifies market opportunities, develops customer relationships, retains existing customers, and executes competitive sales strategies. The Account Manager assesses client needs, manages major or municipal accounts, and applies knowledge of hazardous waste regulations to help clients meet handling, documentation, and reporting requirements. The position also determines pricing, calculates margins, provides quotes and credit terms, and prepares sales contracts in collaboration with the Commercial Sales Manager and Branch Manager. Additional activities include sales presentations, customer needs analyses, monitoring competitors, understanding branch profit and loss, and participating in industry events. The posted base pay is $65,000 plus uncapped commission. GFL describes itself as a provider of liquid waste and soil remediation services across North America, focused on specialized and sustainable environmental solutions.

Requirements

  • Bachelor’s degree preferred, or an equivalent combination of education and experience.
  • Three to five years of sales experience with a thorough knowledge of sales techniques.
  • Strong verbal communication and interpersonal skills, including the ability to present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to read, analyze, and interpret business and technical publications, governmental regulations, and instructions presented in written, oral, diagram, or schedule form.
  • Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to create, design, and implement solutions to general and customer-specific problems.
  • Ability to self-direct assigned initiatives and work effectively under limited supervision.
  • Valid state driver’s license with a clean driving record.
  • Valid work authorization in the country where the job is located; visa sponsorship is not provided.

Nice To Haves

  • One to two years of experience in the environmental waste industry.
  • HAZWOPER or RCRA compliance training.

Responsibilities

  • Solicit new business, penetrate new markets, and expand market share through targeted prospecting and cold-calling.
  • Travel within the assigned territory to assess client needs, cultivate relationships, and manage major or municipal accounts.
  • Apply knowledge of hazardous waste regulations, including RCRA and TSCA, to help clients meet handling, documentation, and reporting standards.
  • Determine pricing, calculate margins, provide quotes and credit terms, and prepare comprehensive sales contracts.
  • Deliver sales presentations, perform customer needs analyses, and monitor competitor activity.
  • Understand branch profit and loss dynamics.
  • Participate in industry events to increase company exposure.
  • Fulfill management requests.

Benefits

  • Three weeks of paid time off annually.
  • Four medical plan options, including an HSA with employer contribution.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with employer match.
  • Paid parental leave.
  • Paid holidays.
  • Employee Assistance Program with free counseling services.
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