Account Manager – Natural Resources

Esri•San Antonio, TX
•$70,304 - $131,040•Onsite

About The Position

Esri is seeking an Account Manager to join its natural resources account team. The role focuses on helping new and existing natural resources customers optimize and expand their adoption of Esri technology, find new areas for growth, and apply geospatial technology to support their missions and goals. The Account Manager works collaboratively with customers and internal teams to develop account strategies, understand organizational challenges, and propose relevant solutions.

Requirements

  • At least 1 year of enterprise sales and/or relevant consulting or program management experience.
  • Experience creating partnerships and establishing oneself as a trusted customer advisor.
  • Understanding of account planning and opportunity strategy creation.
  • Demonstrated knowledge of natural resources and emerging technology trends, with the ability to translate this knowledge into customer solutions.
  • Ability to negotiate, present, and support visual storytelling across all levels of an organization.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in GIS, business administration, or a related field.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Understanding of GIS, Esri technology, and natural resources and how they relate to one another.
  • Experience managing the sales life cycle.
  • General knowledge of data science or spatial analysis and how it is used to solve problems and uncover organizational patterns and trends.
  • Knowledge of industry fiscal years, budgeting, and procurement cycles.
  • Master’s degree in GIS, business administration, or a related field.

Responsibilities

  • Build relationships and develop location strategies for organizations; prospect for new business and maintain a pipeline of growth opportunities with new and existing customers.
  • Use social media and other avenues to build a professional network, and participate in trade shows, workshops, and seminars.
  • Understand customers’ industries, key stakeholders, business drivers, budgeting, and acquisition processes.
  • Use solution-selling skills to understand customer needs and business challenges.
  • Explain the value of Esri technology and its relevance to the natural resources industry; conduct research and pursue professional development to anticipate customer needs.
  • Execute account management and sales processes for opportunities.
  • Use whiteboard sessions and other visual storytelling techniques to propose customer solutions.
  • Collaborate with teams across Esri to define and execute account strategies, and take initiative to resolve issues.

Benefits

  • Medical, dental, and vision benefits.
  • Basic and supplemental life insurance for employees and their families.
  • 401(k) and profit-sharing programs.
  • Minimum accrual of 80 hours of vacation leave.
  • Twelve paid holidays throughout the calendar year.
  • Opportunities for personal and professional growth.
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