Live Corporate Events, Account Manager

Production Resource Group•LaVergne, TN

3d•Hybrid

About The Position

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Requirements

Foundational knowledge of live events, audio-visual production, entertainment technology, or related production services.
Strong interest in developing a career in production sales and account management.
Comfortable communicating directly with clients and developing professional business relationships.
Ability to understand client objectives and work with internal teams to translate those objectives into executable production solutions.
Strong organizational skills with the ability to manage multiple projects, budgets, deadlines, and client needs simultaneously.
Working understanding of project budgets, estimates, costs, revenue, and margins, with an interest in developing stronger commercial and financial skills.
Strong written and verbal communication skills.
Ability to assist in developing clear SOWs, proposals, change documentation, budgets, and other client-facing materials.
Working knowledge of CRM principles, including opportunity tracking, client activity, pipeline management, and follow-up.
Collaborative approach with the ability to work effectively across Sales, Project Management, technical, operations, and production teams.
Self-motivated and comfortable taking increasing ownership as experience develops.
Passion for staying informed about industry trends, emerging production technologies, and creative event solutions.
Willingness and ability to travel as required.
2+ years of experience in the audio-visual, live events, entertainment, production, or related services industry.
Some experience in project management, production coordination, sales, customer service, or account management.
Proficiency in Microsoft Excel and general business productivity tools.
Demonstrated ability to communicate professionally with clients and internal project teams.

Nice To Haves

Previous client-facing experience within full-service events, live events, entertainment, or audio-visual production.
Familiarity with Salesforce or another CRM platform.
Experience developing estimates, SOWs, proposals, budgets, orders, or change orders.
OSHA 30 Certification.
Bachelor's Degree or equivalent relevant professional experience.

Responsibilities

Support the Account Executive in the management, development, and growth of assigned clients, accounts, and projects.
Work alongside the Account Executive in a team-selling environment, helping divide and co-manage opportunities based on account, client, and project needs.
Develop and maintain professional relationships with clients, becoming a trusted and knowledgeable point of contact within assigned accounts.
Participate in client meetings, discovery calls, presentations, site visits, project reviews, and other client-facing activities.
Assist in developing Scopes of Work (SOWs) that clearly define project requirements, deliverables, responsibilities, schedules, and commercial expectations.
Assist with estimating, proposal development, pricing, and preparation of client-facing sales materials.
Build and maintain project orders within company systems, ensuring information is accurate and current throughout the project lifecycle.
Work closely with the assigned Project Management team to manage show budgets, monitor project costs, and maintain alignment between the sold scope, client expectations, and financial objectives.
Review project revenue, costs, margins, and budget changes with the Account Executive and assigned Project Management team, identifying potential financial impacts throughout the project lifecycle.
Partner with the assigned Project Management team to identify changes in scope and develop, document, price, and process change orders for client review and approval.
Support client communication regarding budget updates, scope changes, change orders, and other commercial matters in coordination with the Account Executive and assigned Project Management team.
Participate in the RFP process, including gathering requirements, coordinating internal resources, developing responses, and supporting client presentations.
Maintain accurate client, opportunity, pipeline, activity, and project information within the company's CRM platform.
Conduct client outreach and follow-up, documenting activity, opportunities, and next steps within CRM.
Coordinate with the assigned Project Management team, technical teams, operations, and production resources to ensure sold solutions are clearly communicated and successfully transitioned into execution.
Support project closeout by working with the Account Executive and assigned Project Management team to review final orders, outstanding change orders, project costs, margins, and billing information.
Identify opportunities for additional services and account growth through ongoing client and project engagement.
Develop new relationships within existing client organizations while also supporting outreach and relationship development with prospective customers.
Participate in business development efforts, networking opportunities, industry events, and other activities intended to generate new relationships and sales opportunities.
Develop increasing ownership of opportunities, projects, and client relationships as experience and capabilities grow.
Stay informed about live event technologies, company capabilities, market trends, and competitive offerings.
Travel as necessary to support client meetings, site visits, project execution, business development, and industry activities.