Accounting Manager

Woodrow CrossPortland, OR

About The Position

Account Managers are primarily responsible for servicing clients/prospects for commercial customers of Cross Insurance, while creating and maintaining strong relationships with customers, underwriters and other professionals. The base salary range for this role is $75,000–$110,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.

Requirements

  • Have Property & Casualty License
  • 5 or more years’ Experience

Responsibilities

  • Follow Large Commercial Timeline, adhere to Cross Procedure Manual and Master CL Workflow Manual
  • Handles Large Complex Accounts (Book of Business up to $1,000,000 or more in revenue
  • Meet with Producer/AE monthly to review marketing instructions.
  • Visit clients as necessary as a proxy for Account Executive
  • Assist in soliciting increases in coverage (Round out accounts)
  • Can provide an Analysis of Coverage
  • Has In-Depth Technical Knowledge of Insurance Coverages & Products to advise clients with very little direction of an Account Executive
  • Understand the daily business operations and exposures of our customers
  • Collect applications and underwriting information from Producer/AE and/or Client and Prospects as necessary to market new and renewal policies
  • Prepare Annual Review Kits and Proposals
  • Prepare Renewal and New business submissions and proposals
  • Follow-up with underwriters for the timely receipt of quotes
  • Respond to requests from underwriters
  • Invoice for prompt payment of agency bill invoices and request cancellation of policy when payment(s) are not received per Cross guidelines.
  • Create new policy issuance instructions, quote instructions and renewal instructions for insurance company
  • Produce Initial binders for Renewal and New Accounts
  • Provide clear concise instructions for processing new and renewal policies
  • Add Master COIs & EPIs on Renewal and New Business
  • Respond to customer inquiries including coverage questions, requests for documentation with or without direction of the Producer/AE
  • Answer questions posed by Processing Analysts
  • Facilitate audit disputes.
  • Refer customers to other branches of Cross Insurance- Employee Benefits, Personal Lines, etc.
  • Attain CE credits as necessary for licensing.

Benefits

  • medical
  • dental
  • vision
  • 401(k) with match
  • paid time off
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