Account manager - USA
About The Position
We are looking for a proactive and highly organized account manager to join a busy publications account. The role requires someone who can manage multiple projects and priorities simultaneously, work at pace, and maintain strong attention to detail. As well as leading day-to-day project and client management activities, the successful candidate will be responsible for financial management tasks, including project tracking, scope management, invoicing, and tracking of account performance. They will also undertake publication coordinator responsibilities, overseeing publication plans, timelines, submission milestones, and stakeholder communications to ensure that projects are delivered efficiently and on schedule.
Requirements
- At least 2 years’ experience in a client services role within a healthcare communications agency, with previous publications experience
- The ability to communicate effortlessly and effectively with both colleagues and clients
- Exceptional project, organizational, and financial management skills
- An excellent eye for detail
- Ability to thrive in a fast-paced, deadline-driven environment
- A drive for innovation and an enthusiasm for exploring new ideas and approaches to grow our client accounts
- Must be based in the USA and have the right to work there
- Must be based in one of the following states: Illinois, Indiana, Maine, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Texas
Responsibilities
- Coordinate multiple publications and projects simultaneously, ensuring that timelines and deliverables are met
- Manage project finances, including invoicing, budget tracking, and revenue reporting
- Lead day-to-day client communications and support the development of strong client relationships
- Take ownership of publication coordinator activities, maintaining publication plans and tracking progress from concept to submission and publication
- Support the commercial management and growth of the account through effective planning, delivery, and identification of opportunities
Benefits
- Remote and hybrid working options as standard
- Continual learning and professional development opportunities
- Two annual bonus schemes
- 25 days’ vacation allowance (plus 9 public holidays)
- Health and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
