Account Manager

CLEAResult • East Lansing, MI

14d • Remote

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Must reside in Michigan. We are looking for a talented individual to join our team as an Account Manager! You will act as a representative to the Contractor/Trade Ally organization. Establishes and builds relationships in local, regional and national markets. Manages and promptly resolves contractor/Trade Ally concerns. Records, tracks customer interactions in accordance with corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions. You will have 2-3 years relevant industry experience. A Bachelor’s degree is preferred. Relevant industry certifications could replace work experience. If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Requirements

• Must reside in Michigan
• 2-3 years relevant industry experience
• Bachelor’s degree preferred
• Relevant industry certifications could replace work experience
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Responsibilities

• Act as a representative to the Contractor/Trade Ally organization.
• Establishes and builds relationships in local, regional and national markets.
• Manages and promptly resolves contractor/Trade Ally concerns.
• Records, tracks customer interactions in accordance with corporation's procedures.
• Verifies product installations and that all paperwork received is accurate and complete.
• Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes.
• Develops strategies to drive increased savings acquisition.
• Works with engineering and program to research and analyze current and future technical specifications and requirements.
• Prepares sales forecasts.
• Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions.
• Maintain current accounts and develop new accounts for medium-size kWh goals for one or more programs.
• Responsible for larger, moderate risk, and complex accounts.
• Act as local, on-site program and company representative contractors; to encourage participation in the program and overcome barriers.
• Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements.
• Provide input and status updates to program staff.
• Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications.
• Travel throughout a defined territory with a Larger geographic impact or mix of low and high-tier client impact in a company provided vehicle.

Benefits

• Medical, Dental, and Vision Insurance
• company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level