Account Manager

BARTLE & GIBSONPort Coquitlam, BC
CA$55,000 - CA$65,000Onsite

About The Position

We are seeking a driven and customer-focused Outside Sales Representative to join our dynamic sales team. The ideal candidate thrives on building lasting relationships, enjoys being on the road meeting with clients, and is motivated to identify opportunities and exceed sales targets. This role is essential in growing our customer base, understanding client needs, and delivering tailored solutions that support long-term success. If you are a confident communicator with a passion for problem-solving, enjoy working independently, and are looking for a rewarding career with growth and development opportunities, we want to hear from you!

Requirements

  • Exceptional customer service
  • Ability to warm up and develop instant rapport with potential customers, develop long term relationships and generate referrals from your customers
  • Excellent interpersonal & communication skills, both verbal and written
  • Impeccable organizational skills with attention to detail
  • Time management & multitasking skills to serve several customers at the same time
  • Strong networking skills, outgoing personality
  • Excellent computer skills (Microsoft Office, POS, Email)
  • Self-motivated; able to function effectively both independently and as a member of a team
  • Proven ability to learn quickly and work effectively in a fast-paced work environment
  • Minimum grade 12 education required
  • Minimum of two years’ sales experience (counter sales, inside sales, or outside sales) required
  • Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
  • Acceptable Driver's Abstract required
  • Valid driver's license is required

Nice To Haves

  • Post-Secondary courses in Plumbing preferred
  • Knowledge of the plumbing industry or a background in plumbing products would be considered an asset

Responsibilities

  • Responding to inquiries and processing incoming calls and orders
  • Contacting current customers and identifying new products and potential up-selling
  • Entering orders into the system and closing orders
  • Sourcing materials for customers when currently not in stock
  • Opening new accounts
  • Maintaining knowledge base on current products and learning about new products
  • Providing product information, pricing quotations, and follow-up on quotes
  • Developing and maintaining positive customer relationships
  • Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
  • Working closely with others to ensure customer needs are met
  • Travel within the region is required
  • Other duties as required

Benefits

  • Company paid benefits
  • Employee and Family Assistance Program (EFAP)
  • Profit sharing
  • RRSP match
  • Paid sick days
  • Career growth
  • #GIVEBACK Program – Volunteer Day
  • Personal Milestone Recognition Program
  • Perkopolis Partnership
  • Safety shoe reimbursement
  • Employee Referral Bonus Program
  • Employee discounts on in store purchases
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