Account Manager

INEOS • League City, TX

18d • Hybrid

About The Position

The Polymers Account Manager is the single point of accountability for the customer relationship and strives to meet or exceed established objectives for assigned customers/territory in the areas of Sales Volume, Margin, New accounts, Working-Capital metrics, Utilization of information systems, and Managing expenses. This role acts as the voice of the customer to the organization, and also the voice of the organization to the customer. The primary role is to negotiate contracts/sales agreements with existing and prospective customers, utilizing sales-management resources, and serving as the single point of accountability for the customer interface. The position requires 50-60% overnight travel and may include accounts in Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and New Mexico.

Requirements

• Bachelor’s degree in Engineering, Science, Business, or a related field.
• Industry and/or product knowledge required.
• Basic product-property knowledge preferred.
• Superior interpersonal skills.
• Good communicator; strong relationship building.
• Computer competent, working knowledge of Microsoft Office applications.
• Ability to influence without direct authority.
• Safety orientation.

Nice To Haves

• Organizational awareness preferred.

Responsibilities

• Maintain existing sales and identify new opportunities by gaining knowledge of the customer’s business, developing key purchasing contacts, identifying customer expectations and matching them to INEOS’s capabilities.
• Utilize internal information systems to develop an offer for the customer and successfully negotiate sales agreements, utilizing sales-management resources.
• Meet established annual objectives to deliver volumes and margins for their assigned territory by effectively utilizing INEOS’s forecasting tools, negotiating pricing at market-based accounts, developing realistic forecasts, and developing a clear understanding of customers’ markets that could affect forecast/delivery of plan.
• Monitor results and develop options for management consideration of corrective action, and identify market conditions and competitive activity affecting plan delivery.
• Develop/maintain strong customer relationships, and increase customer loyalty and customer satisfaction by building trust with key customer contacts, becoming a source of industry information to the customer, listening to customer needs/concerns and recommending timely solutions, being proactive to market conditions, and ensuring INEOS is “easy to do business with”.
• Utilize INEOS’s resources appropriately to continuously create value in the customer relationship.
• Ensure customers’ responsibilities of relationship are met, including accurate and timely input of forecasts/order placement, payment of invoices within established terms, and increased utilization of rail fleet by ensuring timely release of railcars from customers’ facilities.
• Participate in broader O&P initiatives, including sustainability & circular economy initiatives, safety projects and training, and skill & expertise development in software system use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level