Account Manager

Worldly • Concord, CA

10d • $77,000 - $110,000 • Remote

About The Position

In this role, you’ll work as a key contributor within Worldly’s Growth Team to manage the ongoing development and implementation of a comprehensive Named Accounts program for Worldly customers. These companies face urgent sustainability improvement mandates across massive supply chains, and your team will ensure the Worldly platform is an indispensable resource in helping them meet these challenges. Most of these accounts have historically not had consistent engagement with our accounts team, only receiving reactive support as needed. You will be responsible for evolving the relationship with these accounts, proactively engaging them to ensure they are realizing the full value of the Worldly portfolio of solutions. Your primary strategic focus will be to drive consistent and sustainable growth across your book of business. This role reports to the Sr. Director, Accounts.

Requirements

• Bachelor's degree preferred, but proven success in a similar account management role is more important
• Prior experience collaborating closely with teammates in a remote work environment
• Proven track record of achieving revenue-based targets
• Experience in a technology/SaaS organization or related context, working with a high volume of B2B relationships
• Committed to sustainability as evidenced by your professional or life experience
• Enthusiastic about fast-paced environments and comfortable navigating ambiguity, consistently seeking to add value beyond the scope of your job description
• Someone of mental grit and innate empathy: When the going gets tough, you bring a sense of levity and perspective to the table. You’re an empathetic human who values the same in others.

Responsibilities

• Consistently meet account growth targets, both for revenue and engagement
• Serve as the primary point of contact for large portfolio of Worldly client accounts, fostering deeper relationships to help them realize the value of their Worldly investment
• Manage a pipeline of opportunities and reliably forecast revenue on a weekly basis from three primary sources: renewal, upsell, and associated (account-influenced indirect revenue)
• Contribute to the ongoing development of Worldly’s Named Accounts program, relentless seeking process improvements and collaborating with peers to implement scalable solutions
• Develop deep working relationship with Product and Partnerships teams, to integrate new in-house and third party offerings into the Account Management program

Benefits

• Comprehensive benefits offerings. 90% employee premium and 75% spouse/dependent premium covered by Worldly.
• Company-sponsored 401k with up to 4% match.
• Incentive Stock Options
• 100% Parental Paid Leave
• Unlimited PTO
• 13 company holidays
• Earn a competitive salary and performance-based bonuses.
• Get healthcare, retirement matching, and equity for US employees.
• Use the office stipend to get the supplies you need—combat Zoom fatigue with no-meeting Fridays.
• Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level