Account Manager

Gallagher • Austin, TX

8d • Onsite

About The Position

At Boon, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. Our long-standing carrier partner relationships and creative approach to benefit programs, allow us to create products that are compliant, cost-effective, and, above all, competitive. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Boon Group has an exciting career opportunity for an Account Manager. The Account Manager provides the day-to-day management and client service support for assigned clients. They will serve multiple clients with various employee benefits and act as a liaison between the clients, brokers, vendors and internal Company resources and departments. They serve as a subject matter expert on the Services Contract Act and the Davis Bacon Act and other health insurance and compliance arenas.

Requirements

• Minimum 1 year of experience in an account management role preferred.
• Bachelor’s degree or equivalent education and related experience.
• Experience in the employee benefits industry a plus.
• Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Salesforce experience preferred.
• Group 1 insurance license (must have or obtain in the first 90 days of employment).
• Regular national travel required

Responsibilities

• Act as client’s advocate and main point of contact.
• Liaise with internal departments and decision makers.
• Develop and nurture relationships with clients.
• Keeps client informed of all day-to-day changes, billing or enrollment issues, compliance information, etc.
• Ensures accurate and timely servicing of accounts.
• Stays abreast of current news, legislation, technologies and trends in the employee benefits industry.
• Drives renewal process from beginning to end including reporting, quote request submission, & coordination with internal departments.
• Develop expertise on legislation pertaining to government contracting.
• Assists in the open enrollment process and all activities with the client, vendors and internal departments.
• Renew and grow book of business.
• Travel to client offices on a regular basis.
• Follow the company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls, and HIPAA Privacy and Security regulations.
• Constant strive for growth for current book are integral to bringing in new accounts for the Company as well as maintaining positive relationships with existing clients and growing those accounts.
• Other duties as assigned.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level