Account Manager

Denso • Southfield, MI

6d • Onsite

About The Position

The Account Manager will develop and maintain strong relationships with GM Powertrain products buyers and engineering teams, identify and pursue new sales opportunities within the GM portfolio, and create and present proposals, quotations, and technical solutions tailored to customer needs. This role involves coordinating with DENSO engineering, manufacturing, and logistics to ensure on-time delivery, monitoring market trends, competitor activity, and regulatory changes affecting automotive thermal products. The Account Manager will also assist customers in navigating USMCA requirements and tariff implications, support Tier N Resiliency initiatives, and promote manufacturing automation benefits. Responsibilities include preparing sales forecasts, reports, and performance metrics, participating in cross-functional project teams, and representing DENSO at industry events. The role also involves supporting sales meetings, trade shows, and marketing events, developing and executing sales plans, and ensuring maintenance and expansion activities align with sales plans. Additionally, the Account Manager will review sales plans with management, coordinate communications and marketing tools, negotiate sales and marketing issues with customers, build internal and external networks, coordinate cost-related commercial and business activities, and help develop strategies for improving profitability. The role involves tracking profitability, analyzing value-added opportunities with customers and plants, reviewing APR lists, and making recommendations to management. The Account Manager will provide guidance and coaching to lower-level colleagues and may contribute to performance evaluations. Analysis of current processes and systems to identify and implement improvements for sales and marketing activities is also a key function. Other duties as assigned.

Requirements

• Bachelor’s degree in Business, Engineering, or related field (or equivalent experience).
• 5+ years of B2B sales experience in the automotive industry, preferably with Powertrain products.
• Basic understanding of Tier N Resiliency concepts and manufacturing automation.
• Excellent project management skills including the ability to define program, project or process objectives, identify customers/stakeholders and their interests, plan steps, and to coordinate resources to accomplish goals and objectives in an effective and timely manner
• Excellent written and verbal communication skills.
• Must be a skillful presenter who can interpret information based on a general knowledge of the organization, its products and procedures, and provide an independent explanation and discussion based on the technical or complex nature of the materials being discussed
• Excellent customer service skills with an ability to approach every business relationship partnership
• Excellent analytical skills with an ability to independently evaluate and develop innovative solutions to complex situations, applying knowledge of specialty area and use of sound judgement
• Excellent negotiation skills.
• Ability to resolve difficult or complicated situations that are often sensitive in nature.
• Recognizes and applies subtle cues in anticipating customers’ needs and potential next steps.
• Takes strong stand without indicating disrespect and seeks positive outcomes
• Demonstrated competency in working with computer software and mainframe applications to manipulate, analyze and reconcile data
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and adapt to changing priorities.

Nice To Haves

• Familiarity with USMCA regulations and tariff structures is a plus.

Responsibilities

• Develop and maintain strong relationships with GM Powertrain products buyers and engineering teams.
• Identify and pursue new sales opportunities within the GM portfolio.
• Create and present proposals, quotations, and technical solutions tailored to customer needs.
• Coordinate with DENSO engineering, manufacturing, and logistics to ensure on-time delivery.
• Monitor market trends, competitor activity, and regulatory changes affecting automotive thermal products.
• Assist customers in navigating USMCA requirements and tariff implications.
• Support Tier N Resiliency initiatives and promote manufacturing automation benefits.
• Prepare regular sales forecasts, reports, and performance metrics for management.
• Participate in cross-functional project teams to resolve technical or supply-chain issues.
• Represent DENSO at industry events, trade shows, and customer meetings.
• Supports and attends regional sales meetings, customer annual sales meetings, trade shows, open houses and lunch & learn meetings/marketing events to support the customers’ business.
• With the help of management, develops and executes accurate and complete sales plans.
• Ensures maintenance and expansion activities support sales plan.
• Develops and reviews sales plans with management and recommends and explains ranking, pricing and/or volume strategy for products.
• Reviews variance analysis and other related information to ensure accuracy and provides detailed reports for management.
• Coordinates communications, marketing tools and promotions for assigned accounts.
• Negotiates, and guides lower level colleagues in negotiating, product and related sales and marketing issues with customers.
• Builds, maintains and establishes strong internal and external networks in order to address and resolve daily issues, gather information and focus on company goals and objectives.
• Coordinates cost-related commercial and business activities, as required.
• May help develop strategies and tactics for improving profitability.
• Tracks profitability.
• Analyzes and follows-up with customers and/or plants to negotiate value-added opportunities.
• May analyze and review annual percentage rate (APR) lists and make appropriate recommendations to top management based on product pricing strategies, customer roadmaps and/or internal targets.
• Provides guidance, coaches and oversees the work of lower level colleagues.
• May provide input into performance evaluations.
• Analyzes current processes and systems.
• Identifies and implements activities to improve efficiency and effectiveness of sales and marketing activities.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision, Prescription Drug plans
• 401K with 4% Company Match
• Vacation/PTO and 13 paid Holidays
• Bonus Program
• FSA/HSA and Dependent Care Programs
• Company provided Life, Disability, ADD and Business Travel Insurance
• Various No Cost Wellness & Chronic Condition Management Programs
• Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
• Tuition Reimbursement
• Career Development and Ongoing Training
• Employee Assistance Program
• Employee Spotlight and Recognition Program
• Volunteer Opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Onsite Health Clinic and Pharmacy (vary by location)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level