Account Manager, WI

Demant•Madison, WI

6d•$80,000•Remote

About The Position

ACCOUNT MANAGER - Wisconsin Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged. Oticon is seeking a results‑driven and motivated Account Manager to join our team. As the owner of your territory, you will lead sales strategy, drive revenue growth, and strengthen relationships with hearing healthcare professionals. You will coordinate resources, identify opportunities, and ensure customers experience the full value of Oticon’s innovative and industry-leading solutions.

Requirements

Au.D strongly Preferred (3+ years of clinical experience)
OR
Bachelor’s degree
3+ years’ experience in Medical Device Sales or Territory Management
Hearing Healthcare experience preferred
Curiosity: Innate understanding of the right questions to ask to the right people at the right time. Gaining a true understanding of your customers and their goals is key to establishing and growing your relationships in your territory.
Driven: A self‑starter who thrives in a goal‑driven environment and consistently pushes to exceed expectations. Oticon Account Managers take ownership of their territory, proactively identify opportunities, and maintain a strong sense of urgency.
Team Players: Sales and Account Management can feel like a very independent role. At Oticon, you have excellent teammates across the organization who share common goals and work together to achieve them.
Relationship Driven: Builds trust quickly and nurtures long‑term partnerships through genuine engagement, active listening, and a strong customer‑first mentality. Oticon Account Managers understand that sustainable growth comes from understanding each customer’s needs, anticipating challenges, and consistently delivering value.
Comfortable with travel: Up to 80% of your time will be spent on the road, in front of customers, building relationships and driving sales.

Nice To Haves

Hearing Healthcare experience preferred
Au.D strongly Preferred (3+ years of clinical experience)

Responsibilities

Meeting established performance-based KPI’s and quotas related to customer visits, units sold, and revenue generated as defined by your Regional Sales Manager.
Championing the Oticon brand and product portfolio by clearly demonstrating value and differentiation in each customer interaction
Create an efficient routing plan and targeted call strategy to maximize customer engagement and sales impact
Collaborate cross-functionally within Oticon to provide a best-in-class Customer Experience
Maintain accurate and timely documentation of field activity and sales performance in the CRM system
Identify potential growth opportunity with current customers and prospect for new customers throughout assigned region
Review and analyze financial and sales data to assess business performance and drive strategic decision making
Represent Oticon at Regional and National meetings and seminars to promote Oticon brand and strengthen customer relationships
Effectively communicate product information (trainings, software, fittings) to customers to drive product adoption