Account Manager - 1st Shift

GXO Logistics•Everett, WA

9d•$67,337 - $101,006•Onsite

About The Position

We are looking for a dedicated professional with experience managing account relationships that achieve positive results. As the Account Manager, you will be the critical link between GXO and its customers and carriers. You will support the day-to-day account relationship activities that can range from tactical to strategic to ensure positive outcomes for both GXO and our customers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you’re ready to take your career to the next level, we have the opportunity for you to grow!

Requirements

Bachelor’s degree in related field or equivalent related work or military experience
1 year of experience in supply chain management
Advanced to expert skills with Microsoft Office (Excel)
Government program requirements and federal law require U.S. person status

Nice To Haves

3 years of experience in manufacturing planning
Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
Experience working in an aerospace environment
Solid problem-solving skills

Responsibilities

Handle relationships with domestic and international customers
Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
Audit QMS documents
Participate in managing quality systems and continuously improving processes within the facility
Contribute to quarterly business reviews and presentations