Account Manager NAMER

Fingermark•Chicago, IL

1d•Remote

About The Position

We are seeking a driven and customer-centric Account Manager to join our team and focus on the North America market. In this dynamic role, you will be responsible for servicing, developing, and maintaining strong relationships with our existing accounts, while also contributing to our business development efforts within the region. This is a hands-on customer facing role which will require a customer obsessed individual to both advocate internally for their accounts but also drive financial achievement as the footprint of accounts grows within North America. This is a fully remote role, with around 20% travel time.

Requirements

3+ years of experience in account management or business development, preferably within a B2B environment
Proven track record of exceeding customer service expectations and building strong relationships
Strong understanding of business landscape and industry best practices
Experience in the Quick Service Restaurant (QSR) industry
Familiarity with navigating franchise chainstore structures
Proficiency in ERP & CRM software, as well as MS Office/Google Suite
Strong commercial acumen and negotiation skills
Excellent communication, interpersonal, and presentation skills
Ability to work independently and manage multiple priorities effectively
Well-developed prospecting and closing skills, and a proven track record of meeting and exceeding sales goals
A bachelor's degree in Business Administration, Marketing, or a related field

Responsibilities

Servicing existing accounts
Developing existing accounts
Maintaining strong relationships with existing accounts
Contributing to business development efforts within the North America region
Advocating internally for accounts
Driving financial achievement as the footprint of accounts grows within North America