Account Manager
Seasonal Impact Group of Companies•Calgary, AB
•Hybrid
About The Position
The Account Managers' main focus is to build trust with our clients by building relationships, ensuring satisfaction, maximizing retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating needs, offering proactive solutions, and delivering high-level service.
Requirements
- Knowledge and experience in turf, horticulture, and arboriculture management techniques
- 2+ years in B2B client relations, service account management, or field operations (commercial services background preferred)
- A valid driver’s license and a clean driving record (required for client site visits)
- High-quality standards and an active, field-ready work ethic—you thrive outside the office as much as behind a desk
Responsibilities
- Developing and maintaining long-term relationships with clients built on trust and communication
- Performing site walkthroughs with clients to ensure quality and service expectations are met
- Assist in the resolution of customer problems or concerns as directed by the PM Operations Manager
- Generating referrals from existing clients
- Signing new contracts
- Developing accurate estimates for new and existing clients
- Assist with invoicing & maintaining satisfactory accounts receivable levels
Benefits
- Training, growth, and development opportunities
- Competitive pay and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
