Account Manager, Life Science, Public Health Labs (East Coast)

QIAGEN•Remote_Maryland, MD

14d•$105,000 - $120,000

About The Position

The Account Manager, Public Health Labs is responsible for enhancing customer satisfaction, building customer relationships, and selling QIAGEN products and services to public health labs. The role works in conjunction with the PHL West Account Manager and the North America Life Sciences Sales team. The position covers the East Coast territory, requires residence near a major airport, and involves 70% travel across the United States.

Requirements

Bachelor of Science degree or equivalent.
Three to five years of related sales or industry experience.
A well-developed network of customer contacts in public health.
Strong life sciences background and technical aptitude in modern molecular methods, including Sample Purification, PCR, and Next Generation Sequencing.
Ability to position products across the entire QIAGEN portfolio.
Ability to develop strong internal networks within supply chain, global product manufacturing, custom product development, and technical and customer support.
Interpersonal skills and technical workflow understanding.
Strategic thinking, ability to execute tactics, and comfort selling and building relationships with senior organizational stakeholders.
Willingness to travel across the United States; 70% travel is required.
Must be based near a major airport in the East Coast territory.

Responsibilities

Achieve the revenue budget for the Public Health Lab business segment in North America.
Accelerate adoption and advocacy of QIAGEN workflows by establishing collaborative relationships with key opinion leaders in the public health lab community.
Nurture the user base through routine engagement around experience, feedback, and support needs to drive customer satisfaction.
Leverage cross-functional teams to evolve internal processes to address customer needs.
Execute QIAGEN’s Public Health Lab market strategy with Sales, Marketing, and Commercial Operations teams in North America.
Provide expert support for sales activities, including customer presentations, product demonstrations, and post-sale training at public health labs and organizations such as the CDC, APHL, and EPA.
Help design and facilitate national and local events to build awareness and generate leads with public health labs and organizations such as the CDC, EPA, and APHL.
Forecast market-related product revenues and supply chain demands while monitoring key customer inventory needs.