Account Manager

Label Your Data

16h•Remote

About The Position

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you. We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team. You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

Requirements

Excellent Ukrainian & English skills (at least C1 for both spoken and written)
2-3 years of experience in tech service industry, ideally in account or project management
Ability to manage multiple accounts and prioritize tasks effectively
Proved experience in long-term project planning
Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships
Strong leadership skills with a demonstrated ability to effectively manage and motivate a team
Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company
Mature and responsible attitude
Innovation mindset and the ability to be flexible

Nice To Haves

Experience as a Team Lead or Supervisor in IT outsourcing companies
Experience in working with AI, data labeling, or machine learning projects
Desire to advance in AI & annotation services
Good sense of humor

Responsibilities

Simultaneously work with clients from a diverse list of industries
Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration
Manage annotation teams to guarantee smooth execution and timely delivery of projects
Monitor team discipline and ensure corporate culture within the team
Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization
Proactively mediate and resolve any clients’ and annotators’ concerns or issues
Train annotation teams and supervisors