Account Manager

QuinStreet

6d • Remote

About The Position

The Account Manager for our agent platform is responsible for owning and growing key client relationships, signing up new agents, driving performance, and ensuring long-term success across the program. This role serves as the primary point of contact for clients, balancing day-to-day execution with strategic guidance to optimize results, improve performance, and identify growth opportunities.
This position works cross-functionally with Sales, Business Development, Media, Product, Project Management, and Onboarding to deliver a seamless client experience from onboarding through ongoing optimization and expansion.

Requirements

• 2+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)
• Strong understanding of performance metrics, revenue models, and optimization strategies
• Proven ability to manage multiple clients and priorities in a fast-paced environment
• Experience working cross-functionally with Sales, Product, and Operations teams
• Excellent communication and presentation skills (client-facing and executive-level)
• Strong problem-solving and strategic thinking skills with the ability to execute
• Comfortable navigating ambiguity and building processes from scratch

Nice To Haves

• Experience working as an insurance agent or with insurance agents
• Experience working with APIs, integrations, or technical products

Responsibilities

• Serve as the primary point of contact for assigned clients, managing relationships and communication
• In addition to managing existing accounts, you will be responsible for growing our agent network by signing up net new clients sourced from strategic partnerships, business development, and referrals.
• Monitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendations
• Lead client calls, QBRs, and strategy sessions
• Troubleshoot and resolve client issues, escalations, and integration challenges
• Partner cross-functionally with Media, Product, Sales, Biz Dev, and Project Management teams.
• Identify and drive growth opportunities, including upsell and expansion
• Align internal teams on prioritization and execution of client needs
• Track and communicate revenue, forecasting, and performance trends
• Drive client success, retention, and long-term growth

Benefits

• health care benefits
• retirement benefits
• paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)
• any other tax-reportable benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed