Account Manager

SECURE•Whitecourt, AB

8d•Onsite

About The Position

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude. With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints. SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations — mitigating risks, reducing financial obligations, and maximizing value for our clients. Join SECURE and be part of a team that steps up to make a meaningful difference in the industries we serve and the world we share. As our Account Manager, you’ll support the day-to-day customer service, field operations, and business development activities for the Specialty Chemicals business line. This is a great opportunity to start your career in the energy and chemical industry, learning from experienced professionals while contributing to customer support and operational success. This role is based out of Whitecourt, Alberta You’ll join a collaborative and supportive team that values learning, innovation, and customer satisfaction. We work together to deliver solutions that help our clients operate safely and efficiently, while continuously improving how we do business.

Requirements

A High School diploma or General Education Diploma is required
A valid driver’s license and ability to travel to sites as needed.
Adherence to all Occupational Health and Safety standards
Excellent verbal and written communication skills, and the ability to prepare technical reports.
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Self-motivated and the ability to work both independently and as part of a team.
Excellent analytical problem-solving skills and negotiation skills
Confident, highly motivated and determined with a good business sense and professional manner.
Detail-oriented and demonstrated interpersonal, time management and organizational skills.
Effective communication and customer service skills

Nice To Haves

additional post-secondary education is considered an asset.
Experience in oilfield operations is considered an asset.
Previous Chemical Sales experience is considered an asset.
Knowledge of production processes practiced in Canada is an asset.

Responsibilities

Develop strategies for maximizing the account’s profitability while creating, implementing, and managing an account plan in conjunction with the business plan.
Maintaining inventory levels, ordering and delivering products to site as required
Sources business opportunities
Continually assess customer service levels to ensure clients receive the highest level of service.
Meets with customers/potential customers to execute sales personally to develop, foster, and nurture strong client relationships through ongoing contact and follow-up.
Institutes programs to identify potential customers and ability to make cold sales calls.
Proactively determines current and future customer needs.
Continually learning new information and developing new strategies
Providing weekly updates to the sales, operations and technical departments about customer activity, plans and future business.
Use of basic lab equipment to test and qualify products to be used in field programs.
Community relations