Account Manager - St. Louis

Carlsmed•St. Louis, MO

2d•Hybrid

About The Position

Our mission is to improve outcomes and decrease the cost of healthcare for spine surgery and beyond. The Carlsmed aprevo® personalized surgery platform is designed to improve the standard of care for spine surgery one patient at a time.

Requirements

Outstanding written and verbal communication
Strong problem-solving abilities
Detail-oriented with excellent follow-through
Ability to work independently and as part of a team
Strong time management skills
Bachelor’s degree preferred, or equivalent combination of education, training, and experience.
3+ years of experience in medical devices, surgical, imaging, or a related field.
1–3 years of spine experience and familiarity with medical devices sales strongly preferred.
Proven ability to manage a large territory and willingness to travel up to 60%.
Demonstrated success in customer relationship management.
Strong problem-solving skills and ability to collaborate effectively within a team.

Responsibilities

Support surgeon acquisition and adoption by training and onboarding new clinics, ensuring seamless integration of the aprevo technology platform into each surgeon’s clinic, accelerating completion of initial 5 case CORE series.
Develop and maintain strong relationships with healthcare providers and clinic staff, including schedulers, office managers, and physician assistants.
Ensure timely collection of all required imaging and pre-surgical patient information to support surgery scheduling.
Maintain aprevo Certified Provider (aCP) user base while increasing aprevo utilization, and drive deeper penetration in approved accounts by developing new surgeon leads
Partner with sales directors and marketing to drive awareness by leading program marketing efforts with established and prospective accounts, including implementation of Personalized Spine Program education and outreach initiatives.
Communicate timely information to the AVP, SD, Marketing, and other stakeholders regarding field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities.
Develop and maintain aprevo procedure and product clinical acumen, including ability to present aprevo clinical study data to current and prospective customers
Update and maintain the CRM system daily, and all required weekly/quarterly activity reporting
Meet clinic and hospital regulations and requirements while performing responsibilities.