Account Manager

Surge Staffing • Columbus, OH

11d • Onsite

About The Position

Account Manager Surge Staffing is seeking a motivated, results-driven Account Manager to join our team. This is a full-time, permanent opportunity for an experienced sales professional who thrives on building customer relationships, identifying new business opportunities, and supporting business growth. As an Account Manager, you will manage and grow strategic customer accounts while developing new business within an assigned territory. The ideal candidate is a strong relationship-builder with industrial sales experience, excellent communication skills, and a proven ability to identify customer needs and provide effective solutions.

Requirements

• 3–5 years of sales + customer service experience
• Proven experience in sales, customer service, business development, or account management
• Strong customer relationship-building and account management skills
• Excellent verbal, written, and presentation skills
• Strong mechanical and technical aptitude
• Ability to understand customer needs and develop effective solutions
• Strong organizational, time-management, and follow-up skills
• Ability to analyze data and develop effective account strategies
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Valid driver’s license and clean driving record

Nice To Haves

• Industrial sales experience
• Bachelor’s degree in Business, Engineering, or a related field preferred; equivalent experience will be considered

Responsibilities

• Develop and maintain strong relationships with new and existing customers
• Identify and pursue new business opportunities within an assigned territory
• Promote and sell industrial products, systems, and services
• Develop and execute strategies to support sales and business growth
• Understand customer needs and recommend effective products and solutions
• Research market trends, customer needs, and competitive activity
• Partner with service, operations, and internal teams to provide exceptional customer service
• Coordinate account setup, billing, collections follow-up, and order-related activities
• Monitor delivery commitments and help ensure customer orders are completed accurately and on time
• Analyze account performance and identify opportunities to strengthen customer relationships
• Conduct customer presentations, meetings, and business reviews
• Maintain accurate customer and account information
• Follow all company safety policies and procedures

Benefits

• Full-time, permanent position
• Career growth and advancement opportunities
• Dynamic, team-oriented work environment
• Opportunity to build lasting customer relationships
• Opportunity to make a direct impact on clients and business growth
• Be part of a company dedicated to connecting great people with great opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level