Account Manager - CARFAX For Police

CARFAX • Centreville, VA

1d • Hybrid

About The Position

The Account Manager will manage a territory of small-tier agency partners to onboard, build engagement in the program, and articulate value. Using a variety of resources, they will manage a queue, provide reactive support, reinforce program value, and educate staff on additional tools available to. It is a unique opportunity to use your Account Management skills to help our partner agencies make a direct impact to keep their communities safer.
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in office subject to change with future business needs.

Requirements

• Strong command of written and verbal communication to engage and connect with others effectively
• Proven ability to adapt quickly and rise to meet new challenges with confidence
• Self-motivated drive to work independently and take ownership of your daily workflow
• Solutions-first approach to problem-solving that turns obstacles into opportunities
• Working knowledge of CRM platforms
• A team-first mindset with the confidence to engage, communicate, and collaborate effectively across all levels

Nice To Haves

• Salesforce experience considered a strong asset

Responsibilities

• Independently manage a territory to foster program growth
• Manage a queue
• Build strong relationships with agency key players
• Educate agencies on program value
• Provide reactive support to agencies as needed
• Work with agencies to troubleshoot reported issues
• Contribute valuable feedback to the business regarding agency needs

Benefits

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees