Account Manager
About The Position
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.
Requirements
- Must be self-motivated and disciplined
- Possess excellent written and verbal communication skills
- Possess strong organizational skills
- Must be very detail-oriented
- Ability to thrive in fast-paced environment
- Working knowledge of all Microsoft Office products; required
- Desire to obtain Life and Health license in 90 days, required
Nice To Haves
- 0-2 years’ experience in account management or in a consultative role, preferred
- Bachelor’s Degree, preferred
- Experience with database applications, a preferred
Responsibilities
- Take the lead in routine/general claim issues with oversight from Sr. Account Manager/Benefits Consultant
- Proactively update/create open enrollment communications
- Develop client communications to specifically address client needs
- Market lines of coverage with guidance from Benefit Consultant
- Present at client and open enrollment meetings
- Update client renewal spreadsheets and presentations per Benefit Consultant
- Request and review Plan Documents
- Request/run analytics reports
- Understand/run Medical Loss Rebate (MLR) distribution reports
- Assist with billing issues and audit client bills
- Distribute Centers for Medicare & Medicaid Services (CMS) notice to clients
- Manage new group/new carrier implementation process (setting up calls, collecting paperwork, checking rates and benefits for accuracy, following up with client/group as needed, etc.)
- Develop survey questions and analyze results – present findings to client
- Leverage AI to improve processes and create value for clients
Benefits
- health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses
- employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
