Account Manager - Cut/Sew/Lamination

Fisher DynamicsSt. Clair Shores, MI
Hybrid

About The Position

Fisher Dynamics is seeking an Account Manager for its new trim facility. This position requires experience in Cut/Sew/Lamination and serves as the primary point of contact for all commercial aspects of the business portfolio. The role involves customer relationship management, developing and quoting new business, maintaining existing business, and supporting cross-functional teams to build strategic partnerships with customers. The position requires the ability to travel domestically and internationally up to 30%.

Requirements

  • Bachelor's degree in engineering or a relevant subject matter (e.g., Business, Supply Chain, Finance)
  • At least 5 years of successful sales/purchasing experience
  • Experience in lamination, cut & sew in the automotive seating industry
  • Excellent problem-solving skills
  • Critical thinking skills
  • Understanding of the 3 financial statements and their relationships
  • Ability to provide recommendations on open issues, ECR's, new business, and current business quoting through facts, data, and analysis
  • Proven record of cultivating long-term profitable relationships with customers
  • Strong communication skills, both internally and externally

Responsibilities

  • Develop new customers
  • Maintain and grow business relationships within customer organizations, focusing on purchasing and engineering departments
  • Understand customer markets, issues, needs, and direction to foster growth and strategic partnerships
  • Facilitate cross-functional team relationships between Fisher and the customer
  • Lead quoting processes for RFI's, RFQ's, ECR's, and other customer requests for new and current business
  • Create and present quote documents internally and externally
  • Review and challenge business cases for correct inputs and improved cost/processes
  • Cost ECR's without utilizing the internal cost department
  • Manage program profitability and cash flow
  • Analyze and approve customer PO's
  • Manage cash collections, including tooling, commercial claims, and other past due A/R items
  • Represent the customer internally at Fisher and act as the voice of Fisher to the customer
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