Account Manager
About The Position
Account Managers on our nonprofit team turn customer relationships into long-term partnerships with the organizations shaping their communities: YMCAs, JCCs, Boys & Girls Clubs, Community Rec organizations, and Aquatics-focused nonprofits. You'll own a portfolio of associations and clubs, build trust with the Executive Directors, Technology Directors, and Program Directors running them, and help each one get real value out of Daxko's platform so they can spend less time on administration and more time on mission. This role suits someone who likes consultative selling, understands that no two organizations in this space run the same way, moves fast, and treats renewals and growth as a byproduct of doing right by the members, families, and youth these organizations serve.
Requirements
- A track record of renewing and growing existing customer accounts
- Strong ownership and accountability for your portfolio
- Clear, confident communication — written, verbal, and in presentations
- Solid time management and organizational skills
- Confidence in negotiations and closing conversations
- Bachelor's degree or equivalent professional experience
- 3+ years of B2B sales experience with consistent success hitting targets
- Hands-on experience with Salesforce
Nice To Haves
- SaaS or technology sales experience
- Familiarity with the health and wellness industry
Responsibilities
- Own and grow a portfolio of existing accounts, hitting revenue and activity goals
- Build deep knowledge of Daxko's products, services, and pricing so you can recommend the right fit with confidence
- Engage executive stakeholders — Presidents, CFOs, COOs, CIOs — with a strategic, top-down approach to account growth
- Understand each customer's goals and challenges, and turn that insight into renewals, upsells, and cross-sell opportunities
- Lead customer conversations, demos, and presentations that show Daxko's value clearly
- Negotiate with confidence, balancing customer needs with business outcomes
- Reach out proactively to account contacts and potential referrals by phone, email, and other channels
- Prepare proposals, contracts, and closing documents that keep the customer experience smooth and professional
- Share customer feedback with product and marketing teams to help shape what we build next
Benefits
- Flexible paid time off
- Affordable health, dental, and vision insurance options
- Monthly fitness reimbursement
- 401(k) matching
- New-Parent Paid Leave
- Casual work environments
- Flexible work - remote & hybrid
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
