Account Manager

Flagler Health • New York, NY

11d • $85,000 - $120,000

About The Position

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle. We’ve recently raised our Series B and are entering our next phase of growth.

Requirements

• 5 to 7 years in account management, sales, or a customer-facing revenue role, with a record of growing existing accounts.
• A consistent track record of hitting growth or retention targets.
• Strong relationship-building, communication, and negotiation skills.
• Comfort with CRM and sales tooling, pipeline management, and data-driven account planning.
• Ability to manage a portfolio of accounts and priorities at once without losing the details.

Nice To Haves

• Healthtech and enterprise experience, highly preferred.
• Experience growing existing customer accounts or expanding product adoption.
• Familiarity with revenue operations tooling and analytics.

Responsibilities

• Own a portfolio of existing accounts and carry a target for growth and retention.
• Build strong relationships with the decision-makers and day-to-day users at each clinic or provider group.
• Learn each account's goals and workflows, and proactively surface ways they can get more value from the platform.
• Identify and close expansion opportunities within your accounts, from first conversation through signed agreement.
• Prepare proposals, pricing, and business cases that show the value of expanding.
• Lead regular account reviews and renewals, and keep customers engaged in between.
• Partner with Customer Success, Product, and Revenue Operations to remove blockers and deliver on what you sell.
• Track account health and forecast growth accurately in the CRM.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed