Account Manager
American Cutting Edge•Dayton, OH
•Hybrid
About The Position
Join American Cutting Edge (CB Manufacturing) as an Account Manager and be part of a team that provides innovative, engineered cutting solutions to customers across industries like food processing, recycling, packaging, and medical. The company has been "Cutting the Way to a Better World since 1965." This role involves managing accounts and helping customers find the right products and solutions.
Requirements
- 3–5 years of experience in sales, account management, or customer service
- Strong B2B communication skills—written and verbal
- Mechanical aptitude
- Proficiency with Microsoft Office (Excel, Outlook)
- Positive, goal-driven mindset and willingness to learn
- Strong objection-handling and customer persuasion skills
Nice To Haves
- Ability to read blueprints and take measurements
- Experience with SAGE software
- Experience selling to/through industrial distributors or end users
Responsibilities
- Building strong customer relationships through excellent service and regular outreach
- Following up on high-quality leads (no cold calls from scratch!)
- Identifying customer needs and recommending custom blade solutions
- Communicating product capabilities and technical information with confidence
- Working with internal teams (Purchasing, Customer Service, Engineering) to meet delivery and performance expectations
- Negotiating and closing deals
- Handling both inbound and outbound phone sales
- Logging interactions and updates in our CRM system
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Profit Sharing
- Paid vacation
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
