Account Manager - Fort Worth

Injured Workers Pharmacy•Fort Worth, TX
•$65,000 - $86,000•Onsite

About The Position

This is a sales-focused role requiring quick problem-solving skills and a penchant for training and educating referral sources on IWP services. The Account Manager will support the Territory Manager in Fort Worth, focusing on building and nurturing customer relationships, managing key territory processes, and identifying opportunities for growth.

Requirements

  • Associate degree required
  • 2-4 years of account management experience
  • Proven capability to build and maintain strong relationships with customers
  • Demonstrated self-confidence and a willingness to learn
  • Solid MS Office skills (Word, Excel, Outlook)
  • Ability to travel throughout in and around the territory

Nice To Haves

  • Knowledge of Salesforce
  • Ability to handle difficult and challenging situations including customer relations
  • An eye for identifying potential issues and strong problem-solving skills
  • A strong teamwork mindset with an ability to work independently

Responsibilities

  • Build and maintain strong relationships with referral sources
  • Identify and develop new referral sources
  • Work to maintain and grow the referral source relationship while ensuring ongoing customer service
  • Maintain contact with decision makers & office staff focusing on strategic nature of relationship
  • Assist in sales efforts for increased revenue opportunities
  • Analyze needs of the client and customizes solutions to meet their needs
  • Train clients on new and existing IWP Service Models
  • Promote additional IWP services
  • Provide solution-based service techniques with a consultative approach
  • Focus on client retention

Benefits

  • Tuition reimbursement
  • Internal-first job posting philosophy to support career growth
  • Competitive benefits package
  • Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day)
  • A positive, inclusive environment where employees feel valued, supported, and empowered
  • Competitive salary
  • Generous benefits
  • Opportunities for growth and development
  • Commission program
  • Minimum payout for first three months of training
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