Account Manager RAE Coils

RAE Corporation•Pryor Creek, OK

1d•Hybrid

About The Position

RAE Corporation is a leading provider of innovative HVAC solutions, dedicated to delivering unparalleled quality and customer satisfaction. Our company values a culture of continuous improvement, collaboration, and employee empowerment. We are committed to fostering a positive work environment where every team member feels valued, heard, and supported. The Account Manager – RAE Coils is responsible for driving sales performance, developing customer relationships, and providing technical support for commercial and industrial coil sales. This role plays a vital part in managing accounts, expanding sales channels, and ensuring customer satisfaction. The Account Manager will collaborate with internal teams to develop and execute sales strategies that align with company goals.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, or a related field preferred.
Equivalent experience in HVAC, refrigeration, or industrial manufacturing sales is acceptable.
Prior account management or sales experience in a manufacturing or technical industry is beneficial.
Strong business development and relationship-building skills.
Technical knowledge of HVAC/Refrigeration products is a plus.
Excellent oral and written communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and CRM software.
Strong analytical, negotiation, and problem-solving skills.
Ability to work independently and as part of a team.
Valid Driver’s License required (for customer visits and travel).

Responsibilities

Develop and execute sales strategies to meet or exceed revenue targets.
Monitor sales performance daily, weekly, monthly, quarterly, and annually.
Identify new business opportunities and expand customer relationships.
Build and maintain strong relationships with customers and distributors.
Serve as the primary point of contact for customer inquiries, orders, and technical support.
Travel to customer locations and sales distribution offices to provide training and support (up to 25% travel).
Provide customers with product selection assistance, technical drawings, and field application support.
Conduct product demonstrations and training sessions (both online and in person).
Work closely with engineering and production teams to address technical concerns and ensure product quality.
Stay informed on market trends, competitor activities, and customer needs.
Gather market intelligence to develop competitive sales strategies.
Attend trade shows, industry conferences, and networking events to enhance brand awareness.
Coordinate with internal teams (engineering, production, and logistics) to meet customer expectations.
Communicate pricing, lead times, and shipping schedules with customers.
Ensure accurate documentation of customer records and sales activities using CRM systems.
Ensure compliance with company policies, industry regulations, and safety procedures.
Prepare and submit expense reports and travel logs in a timely manner.
Support continuous improvement initiatives to enhance sales processes and customer experience.
Take on special projects and initiatives as directed by leadership.
Provide additional support to cross-functional teams as needed.