Account Manager

U-Haul•Phoenix, AZ

7d•Onsite

About The Position

Under the direction of the Manager of Underwriting and Marketing, the Account Manager will proactively cultivate current client relationships to grow Safestor Tenant Insurance participation in their regional territory. The account manager will work with local and national team members to consult and service Safestor clients within the self-storage industry. The ideal candidate will have strong organizational, communication, negotiation, and interpersonal skills. An account manager should have the ability to work well in a team environment and feel comfortable working in a feedback culture.

Requirements

1 or more years of experience in account management (insurance focused)
Ability to achieve goals and determine priorities.
Organized with strong time management.
Ability to travel up to 30% of the time (Typically during Spring and Fall)
Self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries.
Strong presentation and leadership skills
Excellent verbal and written communication skills
Practical knowledge of Microsoft Word, Excel, and PowerPoint
Practical knowledge of Salesforce

Nice To Haves

A bachelor’s degree in communications, business management or equivalent experience is preferred.
Insurance experience preferred.

Responsibilities

Retain and grow current client relationships.
Verbally communicate and promote product growth with new and existing clients.
Actively seek to understand each customer’s needs and goals through consistent verbal contact.
Secure customer rapport through genuine and exceptionally responsive interactions
Proactive customer service with current clients
Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Safestor as the best Insurance choice for assigned self-storage locations.

Benefits

Medical insurance
Prescription drug plans
Dental & Vision plan with hearing care discounts
Onsite medical clinic for team members and eligible family members
New indoor fitness gym (Midtown Phoenix campus)
Get Fit Gym Reimbursement Program
Registered Dietitian Program
WeightWatchers®
CVS Virtual Care
U‑Haul Kids Program
24‑Hour Nurse Line
Wellness Program (HealthierYou initiatives & challenges)
Mindset App Reimbursement
Pet Insurance & Wellness plans
Career stability
Opportunities for advancement
Valuable on‑the‑job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U‑Haul University®
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
Company‑paid life insurance
Voluntary life insurance options
Short-Term and Long‑Term Disability
Critical Illness, Accident & Hospital Indemnity plans
Business & business travel insurance
MetLaw Legal Program
MetLife Auto & Home Insurance
LifeLock Identity Theft Protection
Dave Ramsey’s SmartDollar® Financial Wellness Program
U‑Haul Federal Credit Union
Paid holidays, vacation, and sick time
YouMatter Employee Assistance Program (EAP)
Discounts on cell phone plans, hotels, computers, vehicles & more
Community involvement & volunteer opportunities
U‑Haul Mothers Program (Paid maternity leave)