Account Manager

Visterra Landscape Group•Wylie, TX

4d•$65,000 - $75,000

About The Position

The Visterra Landscape Group platform is ranked among North America's top 20 landscape service providers. Collectively, Visterra partner companies bring more than 200 years of expert landscape maintenance, enhancement, construction, sweeping, portering and critical winter services with a reputation for excellence in client service. Incumbent partner leaders guide day-to-day operations with teams that value and prioritize safety, employee wellbeing and dynamic career pathways. Visterra's partner companies include Outdoor Pride and Riverside Services in New Hampshire and Massachusetts; Dyna-Mist and Texas Landscape Group in Texas, Oklahoma, Louisiana, and Arkansas; Oberson's and GroundsPRO in Ohio and Kentucky; H&M Landscaping in Northeast Ohio; Land Corps in Tennessee; Full Care serving Missouri and the broader Midwest region; and Clover, serving Alabama. As the Account Manager, you will be responsible for ensuring the performance of our partner companies standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast-paced, error and accident-free environment. You will work closely with clients to understand their needs and provide tailored landscaping solutions.

Requirements

Bachelor’s degree in business, horticulture, landscape contracting, or a related field.
4+ years of experience in landscape maintenance or account management.
Strong communication and interpersonal skills.
Proven problem-solving abilities and attention to detail.
Proficiency in CRM software and tools.
Experience in sales and customer service.
Knowledge of relevant regulations and industry standards.
Ability to manage multiple tasks and projects simultaneously.

Nice To Haves

Certifications in Landscape Maintenance and Irrigation is a plus.
Bilingual (Spanish) is a plus.

Responsibilities

Develop and maintain strong relationships with clients, understanding their needs and expectations.
Provide tailored landscaping solutions to meet client requirements.
Coordinate with internal teams to ensure seamless service delivery.
Monitor project progress and address any issues or challenges that arise.
Conduct regular site visits to ensure quality standards are met.
Negotiate contracts and pricing with clients.
Prepare and present proposals, contracts, and reports to clients.
Identify opportunities for upselling and cross-selling additional services.
Ensure compliance with relevant regulations and industry standards.
Provide regular updates and detailed reports on account status to senior leadership.