Sales - Account Manager

Oak Harbor Freight Lines•Auburn, WA

About The Position

Oak Harbor Freight Lines is seeking a Sales Account Manager to retain and grow existing customer accounts and develop new business in an assigned sales territory. The role involves regular face-to-face customer calls, collaboration with internal pricing, administrative support, and terminal management teams, and helping customers throughout the shipping process. The Account Manager also works with drivers to identify promising freight leads, reports on sales results and opportunities, and trains customers on API/webservices.

Requirements

  • Strong verbal and written communication skills.
  • Consultative problem-solving approach, strong analytical skills, and ability to identify root issues and provide comprehensive solutions.
  • Ability to develop client-focused solutions that satisfy customer needs.
  • Proven ability to manage multiple account-management projects simultaneously while maintaining attention to detail and consistent follow-through.
  • Ability to negotiate initial contracts and annual renewals.
  • Passion for selling with character and integrity.
  • Clean driving record and evidence of insurability.

Nice To Haves

  • Strong PC proficiency, email etiquette, and experience using MS Office products.
  • BA/BS degree in Business Administration, Sales, or a related field, or relevant experience.
  • LTL sales experience.
  • Experience training customers on the advantages of API/webservices.
  • Understanding of industry trends and financial impact.

Responsibilities

  • Make daily, face-to-face sales calls to existing customers to retain and grow wallet share.
  • Prospect, qualify, and secure new business opportunities in the assigned sales territory to grow market share.
  • Collaborate with Pricing, Admin Support, and Terminal Management to support customers throughout the shipping process.
  • Attend Oak Harbor Driver meetings to educate drivers on spotting “good freight” and generating new shipping leads.
  • Follow up with drivers about the outcome of their leads.
  • Compile weekly sales recaps covering achievements, losses, and possible opportunities.
  • Train customers on the use and advantages of API/webservices.
  • Negotiate initial contracts and annual renewals to achieve win-win solutions.

Benefits

  • Medical, dental, and vision plan options; stated employee contributions are 0% up to 2% of gross income for an individual and 0% up to 4% for an entire family.
  • 401(k) with a 100% match up to 5% of employee contributions.
  • Holiday pay after the first 90 days.
  • Cell phone stipend.
  • Car allowance.
  • Company-paid life insurance.
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