Account Manager I/II

Brewer Science•Rolla, MO

7h•Hybrid

About The Position

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as an Account Manager (level I or II). This will be a hybrid position located in Rolla, MO. This job will close 10/31/2026.

Requirements

Account Manager I: Associate’s degree in business, applied science, or related field and 2+ years related experience or Bachelor's degree in business, engineering, chemistry, or related field and 0+ years related experience or An equivalent combination of education and experience.
Account Manager II: Associate’s degree in business, applied science, or related field and 4+ years related experience or Bachelor's degree in business, engineering, chemistry, or related field and 2+ years related experience or Master’s degree in business, engineering, chemistry, or related field and 0+ years related experience or An equivalent combination of education and experience.

Responsibilities

Assist with maintaining current business and identifying general new business opportunities with assistance from leadership.
Participate in the development of customer account plans, including gathering data on customer needs, market trends, and competitor activity.
Respond to customer inquiries in a timely and professional manner.
Support on-site visits and virtual meetings; take notes and track follow-up items.
Input and maintain sales forecasts and data in CRM and forecasting systems.
Attend internal cross-functional meetings to support customer-related discussions.
Observe and learn to handle technical questions by working closely with application engineers or technical service staff.
Maintain awareness of customer news and industry developments; flag key items to the team.
Manage day-to-day interactions with assigned customers, including regular face-to-face and virtual meetings.
Identify potential growth opportunities at existing accounts and support the onboarding of new projects or products.
Develop and execute basic account strategies to achieve revenue and profitability targets.
Coordinate internally to align commercial, supply chain, and technical support for customer needs.
Address common customer questions on product availability, lead times, and basic technical specifications.
Maintain accurate forecasts and sales pipeline using CRM tools.
Track customer satisfaction metrics and initiate corrective actions when needed.
Stay informed on customer organizational changes and industry news; share updates internally.