Account Manager

BLACKHAWK INDUSTRIAL OPERATING CO • Grand Rapids, MI

17h • $0 - $50,000 • Onsite

About The Position

BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

Compensation

Base Salary: $50,000 per year.
Variable Pay (Bonuses/Incentives): This position is eligible for uncapped performance-based commissions. While commissions are variable based on individual performance, successful team members in this role typically earn approximately between $25,000-$50,000 in additional commission annually.
On Target Earnings (OTE): Based on the above, the total target compensation for this role is $75,000-$100,000.

This position is considered safety sensitive and is subject to drug testing, including cannabis

SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

Requirements

• High levels of product knowledge
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Competent with the use of computer software specific to the operation
• High School diploma required
• 2-5 years’ experience in a similar position required in Industrial Sales

Nice To Haves

• Bachelor’s degree in a related field preferred
• Previous sales or customer service experience preferred

Responsibilities

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety
• Manage new and existing customer relationships
• Maintains a thorough knowledge of products
• Presents products to customer
• Follows through with customer to ensure satisfaction
• Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
• Studies product information, attends seminars, supervises tests of products
• Attends and contributes to company sales meetings and technical sessions.
• Provides customers with all literature and promotional materials they need to enhance their productivity.
• Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
• Proactively solve problems for customers
• Build and sustain positive customer relationships
• Provide and coordinate technical support as needed
• Support and expand onsite sales and service
• Communicate customer and market issues to company management
• Perform other duties as assigned
• Perform all work in accordance to ISO processes and procedures

Benefits

• Health Insurance BCBS of OK HDHP
• HSA with Employer match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA (Full FSA, Limited FSA, and Dependent FSA)
• Company paid Long Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D/
• Supplemental life and AD&D/Dependent life
• Ancillary Critical Illness Insurance (Wellness Rider Included)
• Ancillary Accident Insurance (Wellness Rider Included)
• Ancillary Hospital Indemnity
• Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
• Paid Time Off
• Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness challenge with a chance to win money or prizes
• Tuition Reimbursement – after 1 year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree