Account Manager (Native/Fluent English) – Global Clients

MWDN

7d • Remote

About The Position

MWDN is seeking an Account Manager to work with a globally distributed startup in the AdTech/Marketing Technology domain. This role will focus on strengthening client communication and improving customer experience for a product that optimizes digital performance and reduces costs. The selected candidate will work directly with the client’s team in an international environment, acting as a recruitment partner for MWDN. MWDN is an established company with over 23 years of experience, known for its security, career support, legal assistance, and professional development opportunities. The company is ranked among the top 5 IT employers in its region.

Requirements

• Fluent / near-native English (critical requirement)
• Strong communication and interpersonal skills
• Experience in Account Management / Customer Success / Client-facing roles
• Ability to understand product basics and translate them into client-friendly language
• Comfortable working in a distributed, remote environment
• Flexible schedule with availability for client calls (including US clients)

Nice To Haves

• Experience working with US clients
• Background in SaaS / tech environment
• Previous experience in startup environment
• Ability to balance structured communication with adaptability

Responsibilities

• Manage day-to-day communication with clients
• Build and maintain strong client relationships
• Conduct regular calls and check-ins with clients
• Ensure client satisfaction and retention
• Act as a bridge between clients and internal technical team
• Understand the product well enough to explain it clearly (no deep technical expertise required)
• Support onboarding and ongoing client success

Benefits

• Security: Clients are vetted to minimize risks and ensure reliability and timely payments.
• Career support: Assistance in finding new opportunities if a project is not a good fit.
• Legal assistance: Guidance on legal matters, including contractor status, taxes, and related processes.
• Professional development: English courses, professional growth opportunities, and team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed