Account Manager - Home Health

Patriot At Home•Girard, OH

18h•Onsite

About The Position

Patriot At Home is a veteran-owned and family-operated home health care company seeking an Account Manager to join their team. This role offers the opportunity to make a direct impact in the community while also providing personal and professional growth. The company values its families and community, offering a Hardship Program for staff during challenging times and a nonprofit for community outreach called Patriot Cares. Professionally, this position is compensated with a competitive salary and bonus structure, along with comprehensive benefits.

Requirements

Minimum 2-3 years of sales experience in the healthcare or home health care industry preferred.
Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (or equivalent experience).
Understanding of the healthcare industry, home health care services, and referral dynamics.
Excellent communication and interpersonal skills.
Proven ability to build and maintain professional relationships.
Strong organizational skills and attention to detail.
Ability to work independently and manage a territory effectively.
Proficiency in CRM software and Microsoft Office Suite.
Valid driver’s license and reliable transportation.
Willingness to travel within the assigned territory.
Ability to read 12 point and larger type, communicate clearly, and be able to adequately hear on the telephone with no more than an amplifier.

Responsibilities

Develop and maintain relationships with healthcare professionals and referral sources, including physicians, discharge planners, hospitals, skilled nursing facilities, and case managers.
Drive new business opportunities by promoting our home health care services to potential referral sources and ensuring a steady stream of client referrals.
Conduct regular sales calls and presentations to educate referral sources on our services, patient care approach, and the benefits of home healthcare.
Collaborate with clinical and operational teams to ensure smooth coordination of care for patients and address any concerns or issues raised by referral sources.
Achieve and exceed sales targets by implementing strategic sales plans, tracking performance, and identifying opportunities for growth within the assigned territory.
Monitor market trends and competition to stay informed about changes in the home health care industry and adjust sales strategies as needed.
Prepare and present reports on sales activities, referral trends, and performance metrics to management.
Attend industry events, conferences, and meetings to network and promote the company’s services.
Provide excellent customer service to ensure high levels of satisfaction among referral sources and clients.