Account Manager - Michigan (Remote Opportunity)

S&S Activewear•US CO Remote, CO

2d•Remote

About The Position

Account Managers serve as strategic partners to Outside Sales Representatives, fostering growth and development within an assigned regional customer portfolio through multi-channel engagement. The role builds relationships with decision-makers and business owners through phone, email, and digital communications; identifies and pursues revenue opportunities; and uses data-driven insights to support business development and strategic growth. Account Managers are the primary point of contact for territory accounts, maintain consistent customer engagement, turn Outside Sales Representative interactions into business opportunities, and independently drive routine sales growth. The position calls for an optimistic, customer-focused professional who can develop long-term partnerships through proactive account management and follow-through. This is a full-time, exempt remote position covering Michigan, scheduled Monday through Friday from 9 a.m. to 5 p.m. The role operates in a professional office environment and routinely uses standard office equipment. S&S Activewear describes its culture as collaborative, inclusive, and supportive, with opportunities for professional growth, employee apparel discounts, employee appreciation events, and benefits supporting health and retirement planning. Benefits begin 0–90 days after hire and include vacation, personal and sick time; medical, dental, vision, life insurance, and disability coverage; flexible spending accounts; and a 401(k) plan.

Requirements

High school diploma required.
At least 1 year of professional sales or account management experience.
Exceptional verbal and written communication skills and demonstrated presentation skills.
Strong relationship-building skills and a customer-centric approach.
Analytical ability to identify growth opportunities through customer data analysis.
Proficiency in Microsoft Office Suite and strong technical aptitude.

Nice To Haves

Bachelor's degree preferred.
Experience in the promotional products and apparel industry is highly valued.

Responsibilities

Maintain strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, including call planning, analysis, presentations, and post-meeting execution.
Build relationships across customer organizations and understand customer needs, buying patterns, and end-user requirements.
Partner with Outside Sales to align with customer go-to-market strategies, program management, merchandising schedules, and renewal processes.
Use internal and external resources, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions, to maximize sales opportunities.
Cultivate cross-functional relationships to support communication and goal achievement.
Manage weekly reporting, calendars, sales funnel tracking, program administration, and CRM records.
Resolve customer issues promptly and professionally.
Use merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities.
Provide focused accounts with accurate, timely information about products, inventory, pricing, shipping updates, and company policies through multiple communication channels.
Create strategic pricing structures and quotations to drive sustained revenue growth.
Collaborate with Outside Sales to provide product solutions, including new merchandise information, samples, and marketing materials tailored to end-user needs.
Manage multiple platforms and activities, including phone communications, email, internal coordination, and marketing and web-based solutions.