Account Manager

Bird Rock Systems • San Diego, CA

9d • Onsite

About The Position

Bird Rock Systems is seeking an Account Manager with a hunter mentality and a drive to achieve goals while maintaining a great customer experience. The ideal candidate will be responsible for closing deals with new business accounts they generate. This role involves suggesting forward-thinking ideas to promote the brand, working closely with clients to understand their needs, and demonstrating excellent communication and negotiation skills. The Account Manager will stay updated on industry trends and training, drive sales through meetings, calls, and events, and build strong relationships with partners, clients, and affiliates. Key responsibilities include managing key accounts, providing tailored solutions, expanding business, ensuring client satisfaction, serving as the primary contact for clients, delivering exceptional customer support, maintaining a robust sales pipeline to meet quarterly GP targets, and building a thriving sales network with affiliates. This position requires the candidate to be based in San Diego and may require on-site customer visits and occasional office visits at the manager's discretion.

Requirements

• Bachelor’s degree or equivalent experience
• 2+ years of proven success in client management
• Familiarity with sales performance metrics
• Experience prospecting at a high volume
• Experience with generating new business accounts and closing deals/sales
• Results driven, self-motivated performer
• Effective communication and listening skills
• Ability to use critical thinking to solve complex issues
• Ability to grasp technical concepts quickly and explain them to others at a high level
• A positive and flexible attitude for working in a fast-paced team
• Dedication to constant learning and improvement
• Strong negotiation understanding
• Robust presentation abilities
• Must be based in San Diego
• Required to visit customers on-site in San Diego

Nice To Haves

• Preference for industry contacts and knowledge

Responsibilities

• Learn about industry changes, company and partner trainings and apply them
• Generate sales activities such as meetings, conference calls, event attendance, etc.
• Schedule 4 new business meetings weekly
• Attend local network events monthly
• Drive attendance + attend customer events monthly
• Build strong relationships with partners, clients and affiliates
• Meet with partners weekly to build and maintain relationships
• Set client cadences weekly/monthly to build and maintain relationships
• Work with key accounts to provide product and service solutions, develop new business and ensure satisfaction
• Serve as primary day-to-day liaison with clients and provide outstanding customer support
• Maintain a consistent pipeline and close to quarterly GP goals
• Network and build a successful sales ecosystem with affiliates

Benefits

• Medical, Dental, and Vision Insurance
• Unlimited Paid Time Off
• Paid Family Leave Benefits
• Flexible Spending Accounts
• Pet Insurance
• Employee Assistance Program
• 100% Employer-Paid Life & AD&D Insurance, Short- and Long-Term Disability Insurance
• Monthly Wellness Reimbursement
• Cell Phone Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree